Casino Joy

Detailed Casino Joy Review

Casino Joy wants to present itself as a fun online casino. Playing should be as easy as possible, and they also want to sweeten the week's experience for their customers with bonuses. We took a look at the casino for this first review and would like to briefly describe my first experiences with it.

Casino Joy belongs to Genesis Global Limited, which already operates very successful online casinos. So, it is a reputable operator that has not caused any major problems in the past. How the game selection, the live casino, the app, the bonus program, the deposit and withdrawal, and the player protection look, we would like to briefly explain in this Casino Joy review.

About the Casino Joy

So, what Joy Casino experience have we had? At first glance, the online casino is characterized by an exciting design with many characters that have sprung directly from the games. You will be drawn into the action here and immediately feel like playing. Joy Casino wants to keep up with the top operators in the industry – you can see that at first glance. Thus, you are offered a large and varied number of games, but also a sports betting area and live fun.

To convince you completely, the operator also has a rich welcome bonus ready. The young casino is aiming for first place in the rankings – but how well has the project been implemented so far?

History and Background at Casino Joy

Joy Casino is operated by Genesis Global Ltd. and is definitely one of the newer online casinos on the net: it only opened its doors in 2016 and is therefore probably only known to a smaller group of gaming fans. Genesis Global Ltd. itself, on the other hand, can already look back on many years of experience in the casino sector: The company with its headquarters in Malta also operates the online casinos Vegas Hero, Casino Cruise, Sloty, and Spinit, among others.

Licenses at Casino Joy

The online casino operates with a license from the Curacao Gaming Authority. Although this was granted only recently, it is bound to strict checks before it is granted. Thus, the current licensing states: The casino was able to meet the government's demands and fulfill all requirements regarding player fairness.

The company behind Joy Casino has received the license for several online platforms – and should therefore act reputably all around. Further licenses or certification by independent institutes cannot (yet) be found for the online casino.

Awards and Prizes at Casino Joy

It is curious, but so far we have not been able to find any prize that the gambling site has won. It is true that these have been difficult times for many operators and there is incredible competition nowadays, but as we leave this section for the end of our reviews, it has seemed strange to us.

Casino Joy is one of those gambling sites that fascinate from the first moment you register an account, which should have already won them a few prizes. On the other hand, all the features on the platform are excellent.

So, the only reason why Casino Joy has not yet won awards and recognition in the industry is that it is too young and not yet global enough.

Main Focus at Casino Joy

We could definitely see that joy is the main target on this gambling site. There are hundreds of high-class games to discover in a safe environment. Combined with the generous bonus, you'll have the cash in your account to enjoy them all. Plus, there are secure deposits and the strong Casino Joy support, which we have tested ourselves. But in the end, you better make up your own mind and discover these advantages after your free registration on the platform.

The Website at Casino Joy

The website itself is quite clearly laid out. Thanks to the right-side menu, you can find important promotions, and the top categories of the website allow you to easily switch between the casino sections and sports betting. Also, the games have been sensibly subdivided to make browsing easier for you.

You can find specific titles with the help of a search function or sort the games by provider. The only drawback of the graphically convincing site: the loading times are a bit long, often you even have to reload the main page. However, these problems won't interrupt you while playing.

Security

An important indication that Joy Casino is reputable and safe is the cooperation with the provider Microgaming. The provider is a co-founder of the independent testing institute eCOGRA and also conducts tests with the help of this organization.

You can assume that Joy Casino has passed the inspection by eCOGRA – even if there is no certification on the website yet. An important point: According to our Joy Casino review, the platform is still pretty new. Therefore, it may still take a few months before the certifications and most important information are published on the website.

How to Sign Up at Casino Joy

1. Use our link and click on “Register” in the upper right corner of the main page.
2. Choose a username and password and enter your email address and phone number.
3. Fill in the next fields with your personal data.

During the Casino Joy review, it was shown that you do not need to verify your registration by SMS or email.

Software Providers at Casino Joy

Granted, we are attracted by the Casino Joy games, which come in all sorts of versions. Once again, it becomes clear that every major software provider has a place on the site. Play N’ Go and NetEnt, for example, are responsible for the fact that highlights like Book of Dead or Starburst are available. If you are looking for great Irish casinos with similar offer, check our detailed Betway casino review.

Here’s the complete software provider list:

• BigTimeGaming
• Gamomat
• iSoftBet
• NetEnt
• Play N Go
• Push Gaming
• Quickspin
• Red Tiger
• Wazdan
• Yggdrasil Gaming

Types of Casino Games

So, while the slots section is very well populated and a search function leads to all sorts of well-known games, we have dedicated ourselves to the Casino Joy jackpots. As usual, the big three can be found on the site: You don't have to miss out on Mega Moolah, Mega Fortune, and Divine Fortune. With a jackpot that ultimately includes hundreds of thousands of euros, quality is ensured here. As usual, a small ticker informs you about how much money is currently in the pot.

Plus, there are some daily jackpots that complement the Casino Joy slots. With Wild Wild Chest or Mystery Reels, there are these popular games that are guaranteed to pay out at least once a day. Even late in the evening, it can be worthwhile to go hunting for the big bucks here once again. Table and card games, meanwhile, unfortunately, do not play a role.

Live Casino at Casino Joy

Play like in a real casino? Of course, that is also possible here at any time. No one knows better than Casino Joy how important live gaming is today. Here you can experience the variety of the best classics – and not just from one provider, but from two software forges.

Live Casino Games & Software

You should definitely not miss the Evolution Gaming Lobby. The provider is a real expert in this field, because Evolution has not developed any other games so far, but focuses solely on its great live studios, from which you are offered classics like roulette, baccarat, texas hold 'em, and blackjack, but also numerous exclusive games.

On the other hand, a traditional live experience from NetEnt awaits you at Casino Joy. This provider made a name for itself years ago with slot games like Starburst or Gonzo's Quest. The fact that they also know their way around live gaming should have gotten around by now.

The 5 most popular live dealer games at Casino Joy are:

• Immersive Roulette
• Lightning Roulette
• Dream Catcher
• VIP Blackjack
• Lightning Dice

Mobile Casino at Casino Joy

Plenty of games are also available on smartphones and tablets at the mobile casino. You do not need an app for this and do not have to download any programs. Enter the Casino Joy URL in your mobile browser and you will be immediately redirected to the Joy Casino mobile version.

Important: Your smartphone should not be from the stone age. Current models are advisable so that the games run smoothly and function.

Mobile Casino Games

Thanks to HTML 5, the page can be easily opened via the web browser of the mobile device – regardless of the operating system used. However, it is noticeable that of the over 1,300 games that are on the desktop version, only around 500 games remain in the mobile variant, which is a bit of a shame.

How to Download

There is no Online Casino Joy app, which is not a big problem thanks to the fantastic Online Casino Joy mobile website, which needs no download. Mobile players can deposit and withdraw using their devices and contact customer support in various ways.

Sportsbook at Casino Joy

Joy Casino is also an experienced bookmaker that welcomes you with many options in a pleasant online atmosphere. You can follow and bet on more than ten of the most important sports live, including not only well-known events but also matches in less frequently followed leagues.

Important: The odds here are quite respectable and offer you the possibility to multiply your bet.

The bookmaker also shows you popular combination bets on the right side of the website, so you can get inspired if you run out of ideas. With just under 14 sports outside of the live section, the bookmaker's selection is not the largest – but the depth of the offer is impressive. All in all, we can make it clear: The operator knows how to perfectly combine its activities as a bookmaker and online casino.

eSport at Casino Joy

Not only do you have betting like football, basketball, UFC, ice hockey, tennis, or golf… you also have eSports betting! This category is fast becoming one of the favorite markets in Ireland as eSports has grown abysmally in the last couple of years.

This means you now have CS:GO and League of Legends, plus Dota 2, Overwatch, and many more. Plus, there are plenty of tournaments that are very present on the gambling site, so you never have to miss out on the best matches.

Bonus Offers at Casino Joy

Whether new or regular customers, everyone is rewarded at Casino Joy. Get the exciting casino bonus offers and this again and again. You will find out which offers the casino presents in a moment. One thing is for sure: always check out the promotions section, because there are always new surprises waiting for you.

Welcome Bonus

As a new customer, you benefit from the fabulous deposit bonus and this a whole 4 times. On your first deposit, you get a 100% bonus of up to 200 euros. For example, if you deposit 100 euros, you will receive 200 euros on top. On top of that, you get 200 Casino Joy Slots Free for the slot Starburst.

On your second deposit, there is also a bonus. This time 50% and this up to 200 euros. If you deposit 100 euros this time, you will be credited 150 euros. For the third and fourth deposit, there is a 25% bonus of up to 300 euros each. For 100 euros you will get 125 euros each and so on.

Note that all bonus offers are subject to certain bonus conditions. You must wager the bonus at least 40 times before you can withdraw it. If you receive a bonus in the amount of 200 euros, you will have to play for 8,000 euros before a withdrawal is possible. This also applies if you want to play Casino Joy Slots free. The minimum deposit amount is 10 euros.

Other Bonuses

There are plenty of bonuses available and this is immediately noticeable with the Tuesday Pool Party Casino Joy Bonus. This day is especially worthwhile for regular players. On this day the big pool party takes place. If you deposit at least 10 euros on Tuesday, you will receive a 25% bonus of up to 100 euros. With such a great promotion, it is especially good to relax. The bonus conditions apply here as well.

Loyalty Rewards at Casino Joy

There is a VIP program that ensures that the highest spending players are treated as they deserve. The VIP program is by invitation only, and it's a big deal to get involved with it. You get a variety of different perks, including a dedicated account manager, exclusive bonuses, and events.

Bonus Terms at Casino Joy

All credited bonus amounts must first be wagered 40 times at Joy before they can be paid out as winnings. But beware: While these are credited at 100% for all slot machines and video slots, it is only 75% for classic slots and even only 10 and 5% for table games and blackjack.

Payment Methods at Casino Joy

If you want to play, you need money in the player account. This you transfer there in many ways. At Casino Joy, you pay no fees. Plus, per day you can transfer between 10 and 5,000 euros depending on the casino payment provider.

These payment providers are available:

• Visa
• MasterCard
• Maestro
• Paysafecard
• ecoPayz
• Neteller
• Zimpler
• Trustly
• Entropay

Withdrawal Methods at Casino Joy

In the event of a win, you'll want to cash it out. The good news. This is also free of charge at Joy. There are no fees, but withdrawal can take several days depending on the service provider. If you want a withdrawal to your credit card or to Entropay, you have to expect 1-3 business days, a bank transfer takes 3-4 days. For all others, you will get the money credited immediately. You can withdraw 10 to 2,300 euros per day.

• Visa and MasterCard
• Neteller
• EcoPayz
• Bank transfer
• Entropay

Payment Terms at Casino Joy

Especially when it comes to money, Casino Joy attaches great importance to your security. For this very reason, it is essential to verify your Casino Joy customer account at an early stage. Winnings are only released for payout after the data has been verified. And the sooner you do this, the easier all transactions will be later on.

Customer Support at Casino Joy

We liked Casino Joy's customer service. The website offers a clearly arranged FAQ, organized by keywords and topics, as the first point of contact. Direct communication works via email, live chat, or a free telephone hotline.

How to Find Support and Communicate at Casino Joy

We have tested all communication channels and are satisfied. Our concerns were handled quickly and competently – only the availability in the live chat could be better.

The Pros of Casino Joy

• €1,000 bonus package + 200 free spins
• Exclusive Live Bonus
• Over 1,300 fantastic games
• Play mobile everywhere

The Cons of Casino Joy

• Low deposit and withdrawal limits
• Fee required withdrawals

Conclusion

As already indicated, Joy Casino has a lot of ambitions. You can clearly see that the operator strives for the best possible gaming offer and wants to provide its customers with a special experience with the help of extravagant bonuses. According to our Joy Casino review, the online casino manages to provide a large number of high-quality games with the help of numerous cooperations.

However, the customer service and information content on the website could be a bit better. You can see here and there that the platform is not yet fully developed – but you can turn a blind eye to that. After all, bonuses and games, as well as the sports betting area, invite you to discover them in our experience. All in all, we can recommend the online casino almost all around.

Casino Joy in other Countries

• United Kingdom Casino Joy
• New Zealand Casino Joy
• Canada Casino Joy
• Deutschland Casino Joy
• Schweiz Casino Joy
• Sverige Casino Joy
• Norge Casino Joy
• Česká Republika Casino Joy

FAQ

How can I contact Casino Joy's customer service?

Casino Joy's customer service can be contacted around the clock via live chat or email support@casinojoy.com. Besides, a free hotline is available.

What is the minimum withdrawal at Casino Joy?

The minimum withdrawal at Casino Joy is 20 euros.

Are there other online casinos from the same provider?

Yes, Genesis Global also operates Pelaa Casino, Genesis Casino, and Spela Casino in addition to Casino Joy.

What games are available at Casino Joy?

Casino Joy has a whole range of slot games, including very high jackpots, classic table games, and live dealer games.

Is Casino Joy a reputable online casino?

Yes, Casino Joy is a regulated online casino with licenses from the Malta Gaming Authority, the UK Gambling Commission, and the Swedish Spelinspektionen.